Reducing churn is a foolproof way of aiding growth and increasing revenue. Few people deny that retaining a customer's business is cheaper than acquiring new business. Yet, so many companies continue to focus mostly on acquiring new customers.
Rilicon can help you with workshops to find weaknesses and opportunities within your current strategy for existing customers. Whether it is a whole new strategy workshop with the entire management or a one-time workshop with the account management or Customer Success team, we can facilitate your new focus on reducing churn and thus increasing profitability and growth.
What we offer:
Workshops for strategies
Coaching
Interim solutions
Do your customers get their expected outcome? Are they recommending you to others?